Prepares and follows up for collection on overdue accounts allocated to him / her.
Visits all customers and negotiates for collection of overdue amounts, maintains relationships with them keep tab on market references for all his customers.
Maintains effective communication with customers and third parties, ., lawyers, collection agencies and repossession agencies.
Identifies deployment of the asset and keeps a tab on its movement/utilization.
Regularly monitor repayment of accounts, analyse causes of delinquency, report concerns timely.
Timely resolve customer disputes
Implements repossession of the asset
Is responsible for the integrity of collection data and customer logs, including visit reports, relating to allocated accounts in the collection.
Maintains accuracy in uploading trails on all cases, within set timelines.
Strictly adheres to compliance.
Maintaining relationship with Collection Agencies and their executives, follow up and updates
Update Payments in VFS System
Role involves Collections across all Buckets, Repossession
Education and Additional knowledge:
Should be a fresh graduate, preferably BCom or BBA
Should have knowledge on Microsoft Office tools usage
Competencies and Skills:
Strong willingness to learn and explore career opportunity in financial services industry.
Strong communications skills.
Willingness to travel, high level of field connects.
Knowledge of working in a process driven organisation.
Should be able to converse fluently in English, Hindi & Regional Language of said state is must and additional languages will be added advantage.
Additional requirement:
Two-wheel vehicle is mandatory with valid driving licence