Customer communication: Answering calls, sending payment reminders, and communicating with customers to verify account status
Debt collection: Negotiating payment terms, creating repayment plans, and starting legal action when necessary
Record keeping: Maintaining accurate records of payment plans and other relevant information
Policy adherence: Ensuring that the company's policies are in line with state and federal regulations
Conflict resolution: Finding peaceful solutions to issues between the business and the client
Training and mentoring: Training and mentoring staff members in the collections department
Collaboration: Coordinating with sales, accounting, and legal departments
Research: Researching accounts based on company records
Reporting: Preparing monthly feedback reports on payment collections
Experience
0 - 1 Years
No. of Openings
1
Education
B.A, B.Com, Diploma, Any Bachelor Degree
Role
Collection Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
C block sec 63 noida 201301