Telephonic Interview For Collection Agent Jobs (Freshers)

Anson Chits India Pvt Ltd

Collection of Payments:

Collect monthly contributions from chit fund subscribers as per the due date.

Maintain accurate records of payments made, including updating collection details in the system.

Follow up with subscribers for timely payments, ensuring minimal delays.

Customer Relationship Management:

Build and maintain strong relationships with subscribers to ensure smooth communication and payment collection.

Address subscriber queries and concerns related to the chit fund program.

Provide information to subscribers about upcoming payments, chit fund terms, and conditions.

Cash Handling:

Handle cash, cheque, and digital payments in a secure and accurate manner.

Ensure proper documentation for all transactions.

Documentation and Reporting:

Maintain proper records and reports of all collections, including receipts, payment updates, and defaulters.

Report daily collection status to the Collection Manager or Supervisor.

Defaulter Management:

Identify defaulters and initiate appropriate actions to collect overdue payments.

Follow up with subscribers to resolve overdue balances and issue reminders or warnings as needed.

Compliance:

Ensure all collections are carried out in compliance with company policies and regulatory requirements.

Maintain confidentiality of subscriber information and ensure data security.

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  Collection Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office