Collection Executive

Alteem Instruments

Monitoring accounts to identify overdue payments

Finding and contacting debtors to arrange debt payoffs

Keeping accurate records and reporting on collection activity

Investigate historical data for each debt or bill

Find and contact clients to ask about their overdue payments

Take actions to encourage timely debt payments

Process payments and refunds

Resolve billing and customer credit issues

Update account status records and collection efforts

Report on collection activity and accounts receivable status

Conduct after-service and after-installation feedback calls to assess customer satisfaction and identify areas of improvement.

Analyse customer feedback and coordinate with the service Coordinator to enhance service delivery.

Reach out to customer after sales to collect their feedback and coordinate with the sales team.

Reach out to customers who have not lodged complaints for an extended period to ensure continued satisfaction and identify potential issues.

Reach out to customers who have not lodged sales order for an extended period to ensure continued satisfaction and identify potential issues.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Collection Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Alteem Instruments Opp. Ganesh Meridian A,Chanakyapuri Road, Nr. New Gujarat High Court,