Monitoring accounts to identify overdue payments
Finding and contacting debtors to arrange debt payoffs
Keeping accurate records and reporting on collection activity
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Conduct after-service and after-installation feedback calls to assess customer satisfaction and identify areas of improvement.
Analyse customer feedback and coordinate with the service Coordinator to enhance service delivery.
Reach out to customer after sales to collect their feedback and coordinate with the sales team.
Reach out to customers who have not lodged complaints for an extended period to ensure continued satisfaction and identify potential issues.
Reach out to customers who have not lodged sales order for an extended period to ensure continued satisfaction and identify potential issues.
- Experience0 - 1 Years
- No. of Openings2
- EducationAny Bachelor Degree
- RoleCollection Executive
- Industry TypeBanking / Financial Services / Stock Broking
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office
- Face interview locationAlteem Instruments Opp. Ganesh Meridian A,Chanakyapuri Road, Nr. New Gujarat High Court,