Responsibilities
Follow up with customers: Contact customers to verify account status, request payments, and resolve issues
Set goals: Set targets for the collection department and ensure they are met
Negotiate payment terms: Work with customers to find a payment plan that works for them
Ensure compliance: Follow legal guidelines and company policies
Monitor collection agencies: Ensure collection agencies adhere to legal guidelines and are not engaging in fraudulent practices
Prepare reports: Create reports on collection activities and progress
Train staff: Train and mentor staff members in the collections department
Skills
Communication: Be able to communicate clearly with customers and other professionals in the company
Problem-solving: Be able to identify the best solution for a customer's situation
Conflict resolution: Be able to find peaceful solutions to issues between the customer and the company
Analytical skills: Be able to analyze information and identify trends
Attention to detail: Be able to work accurately and pay close attention to details
Experience
0 - 1 Years
No. of Openings
3
Education
B.A, B.C.A, B.B.A, B.Com, Any Bachelor Degree
Role
Collection Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
213/5, Opp.Ans Dhivyam, Narasothipatti, Salem