Client Technical Support Associate

Key Skills

Customer Support Executive Customer Relation Executive Customer Service Executive Resident Representative Fund Equity

Job Description

The Client Support Executive is responsible for:

Providing customer service and support in the mutual funds/Stocks Investments.

This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firms mutual fund products and Stocks services.

WhatsApp Client Support handling

On call discussion with clients for any update/query/information

Provide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head

Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.

Patiently reverting WhatsApp communications or on calls.
  • Experience

    1 - 3 Years

  • No. of Openings

    5

  • Education

    B.B.A, B.Com, M.B.A/PGDM

  • Role

    Client Technical Support Associate

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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