Client Servicing Manager/ Operations Manager

Infinite Health Studios Pvt. Ltd

Job brief

We are looking for a Client Servicing Manager to create and nurture long-term relationships with customers preferably from a healthcare background. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfil them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.

Job Responsibilities:

Build relationships with key employees among customers.

Create plans to address clients’ business needs and provide the prompt solutions to it.

Team handling and motivating the team to achieve said goals.

Required end to end coordination to the clients, team and experts.

Hands on experience on negotiation and adhering to TAT.

Advise clients on creating profitable processes.

Proven experience as a Client Relations Manager or Client Servicing Manager.

Proven track record of meeting and exceeding targets

Background in customer service; industry knowledge is a plus

Experience tracking relevant KPIs (. customer satisfaction)

• Experience

  3 - 6 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Client Servicing Manager

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office