Maintaining positive relationships with customers.
Identifying customer needs and overseeing service delivery within the business context.
Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
Managing finances and budgets.
Determining ways to reduce costs without sacrificing customer satisfaction.
Assessing customer feedback and using your creativity to establish, improve, and refine services.
Remaining organized and meeting deadlines.
Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
Experience in customer service, leadership, and logistics may be advantageous.
Good computer skills and the ability to use business support software.
Excellent leadership and customer service skills.
Strong teamwork skills and attention to detail.
Experience
14 - 19 Years
No. of Openings
2
Education
B.B.A, Diploma, Advanced/Higher Diploma, Professional Degree, Vocational Course
Role
Client Services Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office