Job Brief -
We are looking to employ an experienced client servicing Manager to handle all client's inquiries, must be from Digital marketing background only.
concerns, and complaints professionally. The client servicing Manager's responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible. You should also be able to identify new business opportunities through client referrals.
To be successful as a client servicing manager you should be committed to helping clients and able to work well under pressure. Ultimately, an outstanding client servicing Manager should demonstrate excellent communication, problem-solving, and customer service skills at all times.
Role and Responsibilities:
Serve as the main point of contact for clients throughout planning and execution.
. Build and maintain strong client relationships through clear and effective communication.
.Collaborate with internal teams (production, design, finance) to meet client requirements.
.Conduct client meetings to understand their event needs and preferences.
.Ensure timely project delivery and conduct quality checks.
.Provide excellent after-sales service to foster client satisfaction.
.Create a smooth onboarding experience for new clients.
.Maintain regular communication with clients via calls, emails, and meetings.
.Address client concerns and identify solutions to enhance product acceptance.
.Keep accurate records of client interactions and details.
.Respond to client inquiries promptly and professionally.
Job Types: Full-time, Permanent
Pay: 250, - 400, per year
1 - 4 Years
2 Openings
2.5-4.0 Lac/Yr
Noida Sector 63 
Posted 25 days ago 
Face-to-Face interview
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