Client Services Executive (Female Candidates Preferred)

  • icon job experience 1 - 2 Years
  • icon job opening 1 Openings
  • icon salary 3.0-6.0 Lac/Yr
  • icon job location Katraj Pune
  • Face-to-Face interview Face-to-Face interview

Job Description

Client Services Manager job summary

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction.

Client Services Manager responsibilities and duties

Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client

Develop open and effective channels of communication with each client that can be employed by other departments as well

Coordinate internal projects and determine the best utilization of resources

Become the reliable point of contact for each customer that is required to establish a strong business relationship

Client Services Manager qualifications and skills

Bachelors Degree in Business or a related field required

1+ years experience in customer service role in Ad Agency

Must demonstrate ability to meet deadlines

Strong communication and presentation skills required
  • Experience

    1 - 2 Years

  • No. of Openings

    1

  • Education

    M.B.A/PGDM

  • Role

    Client Services Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Firefly Creative Solutions LLP

Design and creativity are our lifeblood. We offer effective solutions to advertising, marketing and corporate communication challenges with smart creativity. Cant spell SUCCESS without U. A brand is an unbreakable bond between the client and the customer. At Firefly, we think like a customer to ensure they feel connected to the brand. Every project that we undertake involves a holistic birds-eye view of what clients wish, and what customers want. Its Not What We Do, its How We Do it. We work with clients engulfing a two-way flow to create a successful brand collaboration. We understand your requirements, evaluate the market situation and develop an exceptional brand identity. Since its inception, Firefly has been creating impressions and leaving footprints distilled to perfection. The inherent passion towards creating and nurturing a brand has made us one of the most trusted creative agencies in the town. We are known for our creative acumen and foresight that tend to outgrow every brand with ease and brilliance. We believe in the power of imagination. The clearer the vision is, the faster we experience it. We work with clients engulfing a two-way flow to create a successful brand collaboration. We understand your requirements, evaluate the market situation and develop an exceptional brand identity.
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