Client Services Executive (Female Candidates Preferred)

Firefly Creative Solutions LLP

1 - 2 Years
1 Openings
3.0-6.0 Lac/Yr
Katraj Pune
Face-to-Face interview

Key Skills

Strategic Communication Language Skills Customer Service Manager

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Job Description

Client Services Manager job summary

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction.

Client Services Manager responsibilities and duties

�� Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client

�� Develop open and effective channels of communication with each client that can be employed by other departments as well

�� Coordinate internal projects and determine the best utilization of resources

�� Become the reliable point of contact for each customer that is required to establish a strong business relationship

Client Services Manager qualifications and skills

�� Bachelor��s Degree in Business or a related field required

�� 1+ years�� experience in customer service role in Ad Agency

�� Must demonstrate ability to meet deadlines

�� Strong communication and presentation skills required

Experience
1 - 2 Years
No. of Openings
1
Education
M.B.A/PGDM
Role
Client Services Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Firefly Creative Solutions LLP

Design and creativity are our lifeblood. We offer effective solutions to advertising, marketing and corporate communication challenges with smart creativity. Cant spell SUCCESS without U. A brand is an unbreakable bond between the client and the customer. At Firefly, we think like a customer to ensure they feel connected to the brand. Every project that we undertake involves a holistic birds-eye view of what clients wish, and what customers want. Its Not What We Do, its How We Do it. We work with clients engulfing a two-way flow to create a successful brand collaboration. We understand your requirements, evaluate the market situation and develop an exceptional brand identity. Since its inception, Firefly has been creating impressions and leaving footprints distilled to perfection. The inherent passion towards creating and nurturing a brand has made us one of the most trusted creative agencies in the town. We are known for our creative acumen and foresight that tend to outgrow every brand with ease and brilliance. We believe in the power of imagination. The clearer the vision is, the faster we experience it. We work with clients engulfing a two-way flow to create a successful brand collaboration. We understand your requirements, evaluate the market situation and develop an exceptional brand identity.