Client Service Manager

Key Skills

Communication Coordinator

Job Description

Desired Candidate Profile:

Ability to manage multiple clients simultaneously with an emphasis on solution derived customer service. The ideal candidate should be from an advertising agency background with a minimum experience 1-2 Yrs.

Responsibilities:

- Industry research capabilities, to understand Clients business environment.

- A good eye for details.

- Dynamic, self-motivated team player with a positive attitude to work, Patience, high Client orientation, and business common sense.

- Presenting of credentials and leveraging the same with Client.

- Generation of estimates and obtaining budgetary approvals from Clients.

- Close interaction with design, planning, project management and execution teams to review delivery of services.

- Documentation and maintenance of Client archive and interaction history.

- Ability to translate client briefs into specific actionable items

- Follow up with internal teams for job delivery as per time lines committed.

- Ensure all financials in terms of job estimation, billing and collection happens on time.

- Capability in building Strategies

- Deal with client requests and troubleshoot problems
  • Experience

    0 - 2 Years

  • No. of Openings

    4

  • Education

    Any Bachelor Degree

  • Role

    Client Service Manager

  • Industry Type

    Advertising / MR / PR / Events

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Passio Communications Pvt Ltd

Passio is a group of dedicated creative brains who love doing their job. We started our journey seven years ago and now we have become experts in advertising, events, digital marketing and branding. It was quite surprising for us to see our team growing year after year with such fantastic clients as well as ideas. According to our employees (actually, we dont really feel who is the boss here) it is the best place they had ever been.
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