Client Service Executive

Indiamart

Job Summary:

l Servicing the existing clients.

l Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members.

l Responsible for client retention, per client revenue optimization & renewals with his/her team.

l Keep a close track on work in process, customer complaints and accounts receivables.

l Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client’s work status and receivables.

l Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.

l Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers.

l Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training needs and communicating with them on a regular basis.

l Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.

l Drive performance incentive structure and sales promotion schemes.

l Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.

l To penetrate all targeted accounts and originate sales opportunities for the company’s products and services.

l To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.

l To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.

l To ensure that all payments are collected as per the company’s payment terms.

l Ensure adherence to sales processes and requirements.

l Conduct performance review for his/her team on regular basis.

Knowledge:

l Knowledge and application of sales & servicing techniques such as: Seek Opportunity, R

• Experience

  1 - 4 Years

• No. of Openings

  10

• Education

  B.E, Higher Secondary, M.B.A/PGDM, M.Com, Any Bachelor Degree, Professional Degree, Secondary School

• Role

  Client Service Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office