We are seeking a proactive and customer-focused Client Relationship Manager to build and maintain long-lasting relationships with our clients. The ideal candidate will be responsible for understanding client needs, ensuring customer satisfaction. This role requires excellent communication skills, strategic thinking, and the ability to manage multiple clients simultaneously.
Key Responsibilities:
Client Engagement: Serve as the main point of contact for client inquiries, updates, and support needs, ensuring a high level of client satisfaction.
Relationship Management: Build and maintain strong, long-lasting client relationships through regular communication, follow-ups, and personalized service.
Issue Resolution: Address client issues and concerns promptly, working with internal teams to find timely and effective solutions.
Client Reporting: Provide clients with regular updates, performance reports, and any relevant insights to help them understand the value of our services.
Collaboration: Work closely with sales, marketing, and product teams to align client goals with company objectives.
Contract Management: Assist in the negotiation and renewal of client contracts, ensuring both parties are aligned on expectations and deliverables.
Required Skills and Qualifications:
Proven experience as a Client Relationship Manager or similar role.
Strong interpersonal and communication skills.
Ability to manage multiple clients and prioritize tasks effectively.
Problem-solving attitude and a proactive approach.
Experience with CRM software and customer support tools is a plus.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and growth.
A collaborative and supportive work environment.
Experience
1 - 2 Years
No. of Openings
2
Education
Professional Degree
Role
Client Relationship Manager
Industry Type
Real Estate / Property / Construction
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Central Park 2, Sector 48, Gurugram, Haryana, India