Urgent Requirement For Client Relationship Manager

  • icon job experience 2 - 3 Years
  • icon job opening 5 Openings
  • icon salary Not Disclosed
  • icon job location Hyderabad
  • icon job posting Posted 52 days ago
  • Telephonic interview Telephonic interview
Key Skills

Mandatory Skills For CRM: Sales Support Aftersales Support Customer Success Client Relationship Manager Post-sales Support B2B

Job Description

Key Responsibilities

This position plays a crucial role in lead management, After-sales support, Client documentation, and Accounts receivable.

Responsible for managing Client Relationships, Supporting sales and Marketing processes ensuring a smooth client journey from initial to post-sales support.

Maintain an ongoing understanding of the client’s business environment, competitors, and industry trends to offer proactive solutions.

Work closely with the Internal teams, marketing, and sales teams to align strategies and deliver tailored solutions to clients.

Provide feedback to product teams based on client interactions to help shape product roadmaps and feature development.

Provide product training and onboarding.

Ensure timely resolution of Client complaints.

Document and track Client issues using CRM/ticketing systems.

Escalate complex issues to senior teams or management.

Collaborate with internal teams (sales, technical, and product).

Qualifications:

1-2 years of experience in customer-facing roles (support, sales, or account management).

Excellent communication, problem-solving, and interpersonal skills.

Technical aptitude (familiarity with industry-specific software/hardware).

Ability to work in a fast-paced environment.

Build strong relationships with customers.

Identify upsell/cross-sell opportunities.

Conduct regular check-ins and satisfaction surveys.
  • Experience

    2 - 3 Years

  • No. of Openings

    5

  • Education

    Professional Degree

  • Role

    Client Relationship Manager

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Cynosure Corporate Solutions

Cynosure Corporate Solutions is a name that has been winning the trust of clients for years through its organized operations. We are providing recruitment and consulting services under one roof. Ours is a Chennai (Tamil Nadu, India) based human resource management company, specialized in providing services of a placement agency including HR consultant, training services, domestic placement and recruitment consultant. In addition to this, we provide career consultancy to candidates and services for work at home. Also, we render solutions for human capital management through a scientific approach. Owing to our well-organized database of the technical & non-technical job-openings and job-seekers, we help organizations in finding suitable talent.
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