Looking For Admin CRM Executive

Panacorp Software Solutions

Job Summary: We are seeking a detail-oriented and organized Admin CRM professional to manage and optimize our Customer Relationship Management system. The successful candidate will be responsible for ensuring the CRM system operates efficiently, maintaining accurate customer data, and supporting various teams in utilizing the CRM effectively.

Key Responsibilities:

CRM Management: Oversee the day-to-day operations of the CRM system, including user management, data entry, and system maintenance.

Data Accuracy: Ensure the accuracy and integrity of customer data by performing regular audits and updates.

User Support: Provide technical support and training to CRM users, addressing any issues or questions they may have.

Reporting: Generate and analyze reports on customer interactions, sales, and other relevant metrics to support business decisions.

System Improvement: Identify and recommend enhancements or modifications to improve CRM functionality and user experience.

Collaboration: Work closely with sales, marketing, and customer service teams to ensure CRM processes align with business needs and goals.

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  B.E, M.B.A/PGDM

• Role

  Client Relationship Management

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  32/B chrystal plaza ,duthie school road, wcc junction,nagercoil