K9HR Solutions Looking for Client Relationship Management who have following as
CRM Management:
Oversee the implementation, configuration, and maintenance of the CRM system.
Ensure data accuracy and integrity within the CRM platform.
Develop and maintain CRM workflows, dashboards, and reports.
Data Analysis:
Analyze customer data to identify trends, opportunities, and areas for improvement.
Generate insights to support strategic decision-making and enhance customer experiences.
Collaboration:
Work closely with sales, marketing, and customer service teams to align CRM strategies with business objectives.
Train and support team members on best practices for CRM usage and data entry.
Customer Engagement:
Design and implement targeted campaigns to nurture leads and improve customer retention.
Monitor customer interactions and feedback to enhance overall satisfaction.
Reporting:
Prepare regular reports on CRM performance metrics and provide recommendations for improvement.
Track the success of CRM initiatives and campaigns.
Experience
2 - 3 Years
No. of Openings
1
Education
B.A, B.B.A, B.C.A, B.Com, B.Ed, B.Sc
Role
Client Relationship Management
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
712, Dwarika Pride B/s, Sadbhavna Hospital, Nr Ramapir Circle, 150 Feet Ring Rd, Rajkot, Gujarat