Hiring For Client Relationship Executive

studio5india

The Client Relationship Executive (CRE) is responsible for ensuring seamless communication and execution of client-related processes after a sales lead is confirmed. The CRE will handle Scope of Work (SOW) preparation, client queries, tax invoicing, payment follow-ups, and coordination with internal teams to ensure smooth project execution and financial transactions. The role requires strong organizational, communication, and problem-solving skills to maintain excellent client relationships across global markets.

Key Responsibilities:

1. Scope of Work (SOW) Preparation

-Prepare the Scope of Work (SOW) document based on data provided post-sales confirmation.

-Ensure that all deliverables, timelines, and commercial terms are clearly defined in the SOW.

-Coordinate with the Director, Sales Team, and Project Teams to finalize the SOW.

-Regularly update and revise the SOW based on project progress and client requirements.

2. Client Query Handling & Relationship Management

-Act as the single point of contact for client queries, ensuring prompt and professional responses.

-Maintain strong communication with clients (national as well as international clients) and address concerns proactively.

-Coordinate with internal teams to resolve client issues efficiently.

-Build long-term relationships with clients to enhance repeat business and referrals.

3. Tax Invoicing & Financial Coordination

-Prepare tax invoices as per country-specific compliance:

-Ensure timely and accurate invoicing to avoid financial discrepancies.

-Work closely with the Finance Department to ensure smooth processing of invoices.

4. Payment Follow-ups & Financial Tracking

-Conduct effective follow-ups for payments to ensure timely collections.

-Coordinate with clients regarding outstanding dues and escalations if required.

-Maintain and update a payment tracking system for all projects.

-Generate monthly receivables reports and share insights with the Director and Finance Team.

• Experience

  1 - 2 Years

• No. of Openings

  10

• Education

  B.A

• Role

  Client Relationship Executive

• Industry Type

  Architecture / Interior Designing

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  07 ,3rd Floor, Tara Niwas,373 - C , Bhandarkar Rd,Above Milap Annexe, Matunga(E), Mumbai - 400019.