Responsibilities:
client/Member Support: Assist existing members with their inquiries, issues, and concerns in a professional and timely manner. This includes responding to phone calls, emails, and other forms of communication.
client relationship / Membership Growth: Proactively reach out to potential members through various channels, including cold calling, email campaigns, and networking events, to promote the benefits of joining our association.
Relationship Building: Cultivate strong relationships with existing members, understanding their needs and providing personalized assistance to enhance their membership experience.
Events and Initiatives: Collaborate with the team to organize and coordinate events, workshops, and seminars to educate members and attract new individuals and organizations to join our association.
Data Management: Maintain accurate member records, update the association's database, and generate reports on membership statistics, growth, and engagement.
Marketing Assistance: Assist in the development and execution of marketing campaigns, including drafting promotional materials, social media posts, and newsletters to support membership recruitment efforts.
Administrative Tasks: Provide general administrative support, including scheduling meetings, preparing agendas, and maintaining relevant documents.