Position Overview: We are looking for a dynamic and enthusiastic Client Relationship Association (CRM)
to join our team. The ideal candidate will have excellent communication skills, a passion for fundraising, and the
ability to effectively engage with potential donors over the phone.
Key Responsibilities:
ï‚· Outbound Calls: Conduct outbound calls to potential donors to promote our initiatives and solicit
donations.
ï‚· Donor Engagement: Build and maintain relationships with existing and prospective donors, ensuring a
positive experience.
 Campaign Promotion: Inform and educate potential donors about Smile India Trust’s mission, programs,
and campaigns.
ï‚· Data Management: Accurately record and update donor information and interactions in our CRM
system.
ï‚· Follow-Up: Follow up on leads and previous conversations to encourage donations and provide additional
information as needed.
ï‚· Reporting: Provide regular feedback and reports on call outcomes, donor responses, and areas for
improvement.
Qualifications:
ï‚· Experience: Fresher.
ï‚· Skills: Strong verbal communication skills, persuasive ability, and active listening.
ï‚· Passion: Genuine interest in charitable work and enthusiasm for promoting our cause.
ï‚· Education: 12th /Graduation.
ï‚· Tech-Savvy: Proficient in using CRM systems and basic office software.
Personal Attributes:
ï‚· Motivated: Self-driven with a strong desire to achieve targets.
ï‚· Resilient: Ability to handle rejection and maintain a positive attitude.
ï‚· Organized: Strong organizational skills and attention to detail.
Experience
0 - 1 Years
No. of Openings
10
Education
B.A, B.B.A, M.B.A/PGDM, Secondary School
Role
Client Relationship Associate
Industry Type
NGO / Social Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office