Client Account Coordinator

Cuneiform

Client Account Coordinator | Ahmedabad work from office only

Exp: 1 exp as a account managing (Candidate must have Technical Skills)

Job Description:

At Cuneiform Consulting, client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.

Objective:

Serve as the main point of contact in all matters related to client concerns and needs

Build and strengthen client relationships to achieve long-term partnerships

Maintain accurate client records, keeping track of any contract updates and renewals

Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met

Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities:

Handle inquiries and requests from customers and address their needs

Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

Meet regularly with other team members to discuss progress and find new ways to improve business

Generate progress reports for clients and senior leaders within the organization

Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Client Account Coordinator

• Industry Type

  Accounting / Finance

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office