Opening For Knowledge Lead (Claims)

Skywings Advisors Private Limited

Job Description:

• Strong understanding of products and services (specifically banking)

• Incorporates product knowledge into internal and external customer communications

• Demonstrates knowledge of insurance and claims industry

• Understands who to go to for additional information

• Understands processes, workflows and policies

• Communicates in a timely and effective manner (verbally and written)

• Understands priorities and objectives to ensure all deadlines are met

• Claims Management: Understand how handles claims for banking clients, including the process for reporting, investigating, and resolving claims related to various banking products and services.

• Risk Management: Have knowledge of the risk management solutions provided to help banking clients identify, assess, and mitigate risks associated with their operations, such as fraud, cybersecurity, and compliance.

• Insurance Programs: Understand the insurance programs offered to banking clients, including coverage for property and casualty, liability, professional indemnity, and other specialized insurance products tailored to the banking industry.

Desired Candidate profile:

• Good Insurance Knowledge mandates a good understanding of general claims processing and insurance concepts

• Strong Excel skills for calculation/tracking purposes (., pivot tables, complex formulas, data mining, etc.)

• Strong communication skills (written & oral)

Shift: Night Shift (9 pm – 6 am) (Night shift allowance 500 per night)

Work mode: Hybrid

• Experience

  8 - 14 Years

• No. of Openings

  1

• Education

  B.Com, M.B.A/PGDM, M.Com

• Role

  Claim Officer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office