Client Service Executive

smartlion

 Outbound calls to insurances for claim status and eligibility verification.

 Denial documentation and further action.

 Calling the insurance carriers based on the appointment received by the clients.

 Working on the outstanding claims reports/account receivable reports received from the

client or generated from the specific client software.

 Calling insurance companies to get the status of the unpaid claims.

 Willing to work in any process pertaining to voice based on the requirement (Insurance

Follow UP, Patient calling, Provider outreach program etc.

 Maintain the individual daily logs.

 Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

 Work cohesively in a team setting. Assist team members to achieve shared goals.

 Compliance with Company’s Information Security Policy, client/project guidelines, business

rules and training provided, company’s quality system and policies.

 Communication / Issue escalation to seniors if there is any in a timely manner.

• Experience

  0 - 5 Years

• No. of Openings

  15

• Education

  B.A, B.B.A, B.C.A, B.Com, B.Ed, B.Pharma, B.Sc, Higher Secondary

• Role

  Client Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office