Able to meet all the comfort requirements of the hotel guests and customer.
Able to drive in a safe and efficient manner.
Responsible to assist the guests in any travel or destination regarding issues by applying his/ her knowledge of the local area.
Able to keep a record of all the incidents while driving, for example, any accidents or to ensure safe and easy travel for the customers/ guests to their destinations or to the hotel.
Able to file the record of the timings for which the vehicle was used and the purpose to his/ her superior.
Able to comply with all the traffic/ road rules and regulation of the state while also following the policies of the hotel authorities.
Responsible to ensure the safety of the guests while travelling.
Responsible to ensure the security of guest belonging while travelling.
Ensure that the guests are wearing seat belts.
Able to welcome the guest with a placard at the airport.
Maintain good coordination with the hotel's airport representative.
Able to maintain a positive conversation with the guests.
Should follow all designated SOP's for any vehicle breakdowns and accidents.
Assist the guests with the luggage as and when required.
Transport guest luggage to and from designated bell desk or lobby area.
Provide the complimentary water and cold towels (as per hotels standard operating policy SOP) once the guest is seated comfortably in the car.
Maintain proper records of the trip starting and ending kilometres or miles.
The guest signature must be taken if the room bill is to be posted on to the folio.
Follow the standard route and reporting time schedule at all times.
Forward or report all guest complaints, problem / incidents to the manager on duty or travel desk manager.
Obey all traffic and driving regulations like speed limit etc at all times.