Email/Chat Support Executive

Must Dial

Job Description:-

Hiring for Email/Chat Support Executive

Handling customer queries via Email Or Chat.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key skills required:

Excellent English communications skills

Ability to listen and active problem solving skills

Good interpersonal skills

Ability to handle pressure

Customer handling skills

Email or chat experience

Good comprehension skills

Ability handle tough situation with customer

Desired Candidate Profile

Education:- Undergraduate/Graduate

Experience:- Fresher/Experience

Languages:- Excellent English

Age:- 18+

Shift timing :- Rotation Shift, 2 Week-off rotational

Contact Person:- Chetan Yadav

Note :- Interested candidates please Email your updated CV

Role: Customer Success Associate

Salary: 2,00,000 - 3,25,000 .

Industry: BPO / KPO / ITES

Functional Area Customer Success, Service & Operations

Role Category :- Customer Success

Employment Type:Full Time, Permanent

Key Skills

Customer Service

Blended Process Customer Relationship Customer Support BPO Customer Service Customer Care Customer Satisfaction Customer Retention Chat Support Web Chat Email Process International Process

Education

UG: Any Bachelor Degree

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Chat Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home