Chat Support Executive

  • icon job experience 0 - 4 Years
  • icon job opening 25 Openings
  • icon salary Not Disclosed
  • icon job location Lucknow
  • Face-to-Face interview Face-to-Face interview
Key Skills

English Typing Typing Speed Good English Problem Solving

Job Description

**Job Opportunity: Customer Chat Support Role**

**Company:** [Client Care Services]()

**Location:** Lucknow (Work from Office or Work from Home options available)

**Position:** Customer Chat Support (Night Shift)

**Salary:** 8,000 - 20,000 per month

**Job Requirements:**

- **Education:** Graduation is mandatory

- **Language Proficiency:** Fluency in English is required for effective communication

- **Typing Skills:** Good typing speed and accuracy

- **Shift Timing:** Night shift (specific hours will be detailed during the interview process)

- **Work Environment:** Options available for Work from Office or Work from Home

- **Work Schedule:** 5 days working week, with 2 days off

**Key Responsibilities:**

- **Customer Interaction:** Handle customer inquiries, concerns, and requests via chat with professionalism and efficiency

- **Issue Resolution:** Resolve customer issues and complaints while adhering to company policies and guidelines

- **Information Management:** Provide accurate information and updates to customers about products or services

- **Documentation:** Maintain and update customer records and interactions in the companys database

- **Feedback Collection:** Gather customer feedback and report trends or recurring issues to the team

**Desired Skills and Attributes:**

- **Communication:** Strong written communication skills with the ability to convey information clearly and effectively

- **Problem-Solving:** Ability to handle complex customer issues and provide solutions promptly

- **Adaptability:** Ability to work in a fast-paced environment and adapt to changing procedures and technology

- **Team Player:** Collaborative attitude with the ability to work well within a team

**Benefits:**

- **Competitive Salary:** Attractive salary range with performance-based incentives

- **Flexible Work Options:** Choose between working from home or office

- **Career Growth:** Opportunities for advancement and professional develop
  • Experience

    0 - 4 Years

  • No. of Openings

    25

  • Education

    Higher Secondary, Secondary School

  • Role

    Chat Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

About Client Care Services

Experience the pinnacle of customer support with our top-notch call center and BPO services. At Client Care Services, we specialize in delivering exceptional chat support and voice process solutions to businesses worldwide.

Our dedicated team works around the clock to ensure your customers receive unparalleled assistance, fostering loyalty and satisfaction.
Read More...
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