**Job Opportunity: Customer Chat Support Role**
**Company:** [Client Care Services]()
**Location:** Lucknow (Work from Office or Work from Home options available)
**Position:** Customer Chat Support (Night Shift)
**Salary:** 8,000 - 20,000 per month
**Job Requirements:**
- **Education:** Graduation is mandatory
- **Language Proficiency:** Fluency in English is required for effective communication
- **Typing Skills:** Good typing speed and accuracy
- **Shift Timing:** Night shift (specific hours will be detailed during the interview process)
- **Work Environment:** Options available for Work from Office or Work from Home
- **Work Schedule:** 5 days working week, with 2 days off
**Key Responsibilities:**
- **Customer Interaction:** Handle customer inquiries, concerns, and requests via chat with professionalism and efficiency
- **Issue Resolution:** Resolve customer issues and complaints while adhering to company policies and guidelines
- **Information Management:** Provide accurate information and updates to customers about products or services
- **Documentation:** Maintain and update customer records and interactions in the companys database
- **Feedback Collection:** Gather customer feedback and report trends or recurring issues to the team
**Desired Skills and Attributes:**
- **Communication:** Strong written communication skills with the ability to convey information clearly and effectively
- **Problem-Solving:** Ability to handle complex customer issues and provide solutions promptly
- **Adaptability:** Ability to work in a fast-paced environment and adapt to changing procedures and technology
- **Team Player:** Collaborative attitude with the ability to work well within a team
**Benefits:**
- **Competitive Salary:** Attractive salary range with performance-based incentives
- **Flexible Work Options:** Choose between working from home or office
- **Career Growth:** Opportunities for advancement and professional develop