International Chat Process

Odilia Global

Job Description: Customer Service Executive (Voice and Non-Voice Process)

Requirements:

Excellent communication skills in English.

Fluent in spoken and written English.

Typing speed of 55-60 WPM.

Responsibilities:

Handle customer inquiries and resolve issues via phone, email, and chat (non-voice).

Provide exceptional customer service while maintaining professionalism.

Assist with order placement, tracking, returns, and refunds.

Maintain accurate records of customer interactions.

Collaborate with other departments to ensure timely resolution of issues.

• Experience

  1 - 7 Years

• No. of Openings

  30

• Education

  Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.Tech, MBBS, Any Bachelor Degree

• Role

  Chat Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office