International Chat Process

Odilia Global

1 - 7 Years
30 Openings
Not Disclosed
Noida Sector 63
Face-to-Face interview

Key Skills

Communication Problem Solving Customer Service Support

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Job Description

Job Description: Customer Service Executive (Voice and Non-Voice Process)

Requirements:

Excellent communication skills in English.

Fluent in spoken and written English.

Typing speed of 55-60 WPM.

Responsibilities:

Handle customer inquiries and resolve issues via phone, email, and chat (non-voice).

Provide exceptional customer service while maintaining professionalism.

Assist with order placement, tracking, returns, and refunds.

Maintain accurate records of customer interactions.

Collaborate with other departments to ensure timely resolution of issues.

Experience
1 - 7 Years
No. of Openings
30
Education
B.Tech, Diploma, Advanced/Higher Diploma, MBBS, Any Bachelor Degree, Professional Degree, Vocational Course
Role
Chat Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Odilia Global

At Odilia Global, we pride ourselves on being a versatile and dynamic company that brings together the power of Information Technology (IT) Services and Human Resources (HR) Consultancy to drive business growth and excellence. With a firm commitment to innovation and customer satisfaction, we have established ourselves as a reliable partner for businesses looking to optimize their technological landscape and enhance their human capital strategies.