Should be responsible for managing centre operations, and provides leadership in strategic and operational planning along with the development of centre initiatives, and improvements for effective delivery of centre programmes and services.
Responsibility to staff and direct the team to
manage the centre ensuring high quality business activities with maximum quality, service and profitability for the organisation.
ensuring that the team understands that the centres profits and achievements are reflected in all its operations and activities including relationships and risk management
meet your targets and those of the team as a whole
the smooth running of the team
contribute to training and development of the team
assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans
maintain overall centre responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations and insert as applicable . Best Practice Guidelines, ISO certification
Day to day responsibilities agreed with your manager to include:
manage, direct and monitor the overall performance of the centre
effective liaison, support and assistance with the whole of the organisation
maintain and improve mechanisms for centre activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities
utilise agreed systems to manage the centre functions, analysis and documenting
direct the development of plans for the centre to include management to achieve targets
developing plans for the centres progress and growth
support to all other departments with and related issues
subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure ta
Experience
0 - 1 Years
No. of Openings
1
Education
Professional Degree, Vocational Course
Role
Centre Manager
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home