Major Responsibilities:
[A] Admission & Discharges
1. Conduct & fill Admission forms/ interviews, for New Admissions & Follow ups.
2. Enter/Facilitate entry of data in Excel/Application
3. Conduct & fill Discharge forms/ interviews for New & Follow ups.
4. Ensure Follow-up to assess status of child/ family Follow Questionnaire is done.
[B] Ready reckoner for emergency services
1. Ensure Directory of local doctors, carpenters, plumbers, electrician, other service providers is prepared.
2. Ensure Directory of authorities, fire, police, ambulance, etc. is prepared.
3. Strengthening relationships with them for further engagement
[C] Engaging with Doctors/MSWs
1. Ensure Contact details of referral hospitals, Drs, MSWs, NGOs, local clubs is prepared & build relationship with them.
2. Identify nearby Paed Onco treating hospitals.
3. Strengthen relationships with them for further engagement
[D] Beneficiary Management
1. Conduct Parents Meetings & prepare minutes (fortnightly)
2. Take feedback & handle complaints redressal
3. Handle discipline issues-Cases escalated by CC
4. Showcase Talents of kids - (With assistance from Teacher/CC/Counsellor) (Add to Child Database)
5. Update to Child Database - Health status (Monthly) and Occupancy (weekly)
[E] Engaging with Volunteers/ Supporters
1. Update AL Requirements - (Refer Google Sheet)
2. Interact & Assess Donation opportunities; mobilize donations whenever possible
3. Send Introduction, thank you letters promptly and maintain relationship with them.
4. Maintain database-In coordination with donor manager.
5. Optimise support for unit sponsorship, meal mate, toys, clothes, other required items at centres
6. Strengthen Employee engagement programs with corporates
[F] Supervision/ Monitoring of CC/HK/Drivers
1. Ensure Premises Cleanliness, basic upkeep & maintenance- (CM should countersign CC checklist)
2. Ensure Services and Care Process of families- (Everything apart from cleaning & maintenance)
Experience
2 - 5 Years
No. of Openings
1
Education
MSW, Any Bachelor Degree
Role
Centre Manager
Industry Type
NGO / Social Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office