Center Manager

Key Skills

Direct Sales B2c Sales Center Manager Customer Service Manager

Job Description

Job description

Roles and Responsibilities

Responsible for business deliverables for driving sales and achieving business targets

Responsible for the supervision, direction and coordination of the day-to-day operations at the centre

Planning and coordinating daily work assignments and operations

Handling front desk activities

To constantly monitor the level of service quality at the centre and devise strategy to improve any shortfalls

To ensure client satisfaction and maximize sales

To work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clients

Ensuring doctors and nutritionists follow stipulated best practices

Ensure all documentation, record keeping is completed by self and the team

Coordinating all aspects of patient care with the appropriate team members

To interact with patients/clients visiting at the centre and make them comfortable

Ensuring quality service to each client

To motivate the team for daily and monthly targets & maintain discipline amongst team

Monitoring and maintaining high standards of service and hygiene.

Managing and regulating stocks and suppliesof herbs and nutritional foods.

Checking and securing cash receipts.

Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records.

Budgeting to ensure maximum profitability of the operation.

Escalating requests for repairs and other centre needs/issues

Ensuring client satisfaction by providing fast and efficient service

Work honestly and sincerely towards achieving the targets of the organization

Ensure regular maintenance of doctor and nutritionists cabins.

Ensure the clinic has all regulatory permits and certifications as required.

Required Candidate profile

Graduate or higher

Strong sales and customer service attitude and experience

Strong communication skills in Englis
  • Experience

    3 - 6 Years

  • No. of Openings

    3

  • Education

    Any Bachelor Degree

  • Role

    Center Manager

  • Industry Type

    Education / Teaching / Training / Colleges /Institutes / Universities

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Anjali Mukerjee Health Total

Since 2005, we have extended our vision to looking after the diverse needs related to Nutrition and Health management. We introduced programmes other than weight management such as acidity management, PCOS Management, cholesterol management, diabetes management, detoxification, blood pressure management, fit at 40, menopause management, and so on. With Homeopathy as a service line, Health Total helps clients to manage an array of additional 70 health conditions.

Our plans are designed to help manage weight and other related lifestyle disorders, by creating a healthy relationship with food. The ability to provide customised yet easy-to-adapt solutions, without going hungry and keeping in mind the consumers needs, is one of our key differentiators. This is achieved by staying abreast of the rapid changes in this dynamic industry. Our solutions are unique and based on a 4-step process: Detoxification, Rejuvenation, Nourishment and Maintenance, which not only helps you lose weight now but also maintain it throughout your life.
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