Experience 4-6 Years
To Lead and manage the entire functioning of the kitchen
Able to manage group of people, Training and developing the people in the kitchen to the next level using the right tools, delivery boys, florist , dispatchers
Achieving Kitchen Top Line & Bottom Line, responsible for the smooth and effective functioning of the center.
Creating a great customer pool and maintaining with the high retention and ratings in own and aggregator platforms
Responsible for managing the assets of the center.
Managing P&L, Controlling the expenses within the budget and delivering profitability
Maintaining the inventory at the kitchen level without any discrepancies. Center manager must ensure that sufficient inventory is available at the center to avoid being out of stock.
Ensuring the compliance of team health and safety (Audits). The security and safety of the center is his responsibility.
Managing the marketing promotion at kitchen level to ensure better customer ratings
Handling customer complaints and giving the right solution on TAT.
Managing agreed SLAs with vendors, delivery partners and customers
Managing the internal process & new launch audits to show the best operation excellence.
Maintain license of the kitchen to handle the external audits (Gov.)
Maintaining and tracking the employee attendance at the kitchen
Plan & complete the kitchen level Training
Good Communication skills & able to respond on mail
Skills and Qualification:
1. IHM/Graduate / Post Graduate
2. Good command on written/communicative English/Hindi or regional language
3. Comfortable in working on computer/laptop and printer
4. Comfortable in MS Word / MS Excel
5. Good negotiation skills
6. A Good co-worker who gels with the team
Experience
4 - 6 Years
No. of Openings
1
Education
Any Bachelor Degree, Post Graduate Diploma
Role
Center Manager
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office