Walk-in Opening For CCE (Female Candidates Required)

HS Infra Solutions

A customer care executive is a professional responsible for communicating the hows and whys regarding service expectations within a company. These professionals perform a number of duties, including:

Answering Phones: They handle incoming calls from customers, addressing inquiries, providing support, and resolving issues.

Email and Social Media Communication: They curate streamlined communication via email and social media platforms for offers, updates, and more.

Issue Resolution: Customer care executives deal with customer issues and provide easy-to-follow solutions.

Order Management: They manage payment and delivery of customer orders.

Product Assistance: Helping customers choose the right product based on their requirements and budget.

Complaint Handling: Timely management of customer concerns and complaints.

Promotions and Deals: Informing customers about upcoming promotions or deals.

Building Rapport: Establishing positive relationships with clients and customers.

Data Analysis: Creating reports based on customer satisfaction statistics.

Appointment Scheduling: Fixing appointments based on customer availability

• Experience

  0 - 6 Years

• No. of Openings

  40

• Education

  Higher Secondary

• Role

  CCE

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  ff-06, rajat city group, balaji market, shrinathpuram sector-a, kota, raj.