Qualification, Experience
Graduate in any stream with an experience of minimum 1 year experience in Retail or related idates well versed with the billing process will be preferred.
Competencies Process orientation, Numerical Calculation, Cash management, Customer Focus, Eye for Detail.
Key Responsibilities
Customer Service Implement and follow 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius of any staff Ensure 100% GUEST sales process implementation and compliance Ensure Customer Satisfaction with Billing
process time taken Follows the Cashiering Process as per standards (Starting with Greeting every customer, capturing customer details and thanking every customer for shopping at croma, Explaining the details of the Invoice) Meet Attachment Sales targets
Process Compliance Planogram ticketing compliance for back of cash area Completes all activities as per the Day END checklist and takes a sign off from the HEAD CASHIER - DAILY Does a daily count of the Back of CASH Inventory as per process Ensure NO GAPS in process compliance - tender matching, Password Secrecy, VOIDS etc,
Hygiene Standard for Cashiering Area Checks and ensures the functioning of the POS and EDC machine before store opens Cleans the Cash counters before store opening Checks and ensures availability of stationery before store opens.
Continuous Learning: Follow Lean time equals Learn Time principle at all times Product knowledge of back of cash merchandise, promotions, processes and policies.