Captain For Fine Dine Restaurants ( Dubai )

Job Description

Always greet and welcome guests promptly in a warm and friendly manner.

Always thank and give fond farewell to guests conveying anticipation for their next visit.

Assist guest with table reservation.

Assist guest while seating.

Ensure guest are serviced within specified time.

Has a good knowledge of menu and presentation standards.

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

Able to answer any questions regarding menu and assist with menu selections.

Able to anticipate any unexpected guest need and reacts promptly and tactfully.

Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Serve food courses and beverages to guests.

Set tables according to type of event and service standards.

Record transaction / orders in Point of Sales systems at the time of order.

Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Check with guests to ensure satisfaction with each food course and beverages.

Responsible for clearing, collecting and returning food and beverage items to proper area.

Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

Present accurate final bill to guest and process payment.

Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

Ensures that hotel brand standards and SOP's are consistently implemented.

Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

Completes the daily responsibilities that are set for each individual
  • Experience

    4 - 10 Years

  • No. of Openings

    10

  • Education

    Bachelor of Hotel Management, Diploma, Any Bachelor Degree, Vocational Course

  • Role

    Restaurant Captain

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    Male

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About JOBS FOUNTAIN

JOBS FOUNTAIN is a Human Resources (HR) consulting firm with a commitment to provide appropriate solutions to clients in the areas of Recruitment and Human Resources. With an extensive background in recruiting, our methods are not only practical and innovative but also productive. Our mission is to consistently deliver value through solutions and services that enable efficient recruitment and retention of human resources of appropriate capabilities and qualities better than any one else.
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