Job Title: Telecaller (Onsite)
Location: Mindspace, Hyderabad
Shift: Canada Shifts (Night Shifts)
Eligibility: Female Freshers Only
Job Summary
Ratsel International is seeking energetic and motivated **female freshers** to join our team as **Telecallers** for onsite positions at our Mindspace office. The role involves engaging with clients and customers based in Canada. Candidates should have excellent communication skills and a customer-oriented approach.
### **Key Responsibilities**:
- Make outbound calls to potential clients/customers in Canada.
- Manage incoming calls and handle customer inquiries.
- Build positive relationships with customers by addressing their needs and resolving any concerns.
- Maintain detailed records of client interactions in the system.
- Collaborate with the team to meet daily/weekly targets.
- Provide feedback on customer interactions to improve service quality.
### **Required Skills**:
- **Excellent communication skills** in English (verbal and written).
- Basic computer knowledge and experience with MS Office tools.
- Strong interpersonal and listening skills.
- Ability to work in **Canada shifts (night shifts)**.
- Enthusiastic and driven with a positive attitude.
### **Qualifications**:
- Educational qualification: Minimum 12th pass or pursuing graduation.
- Fresher candidates preferred.
Job Type**: Full-time
Location**: Onsite (Mindspace, Hyderabad)
Experience
0 - 1 Years
No. of Openings
2
Education
Higher Secondary
Role
Calling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Face interview location
3rd Floor,Serenity Square,Madhapur, Hyderabad,TG 500081