Call Quality Analyst
Think Tomorrow

  • icon job experience 1 - 3 Years
  • icon job opening 1 Openings
  • icon salary 1.8-2.3 Lac/Yr
  • icon job location Kolkata
  • Face-to-Face interview Face-to-Face interview
Key Skills

Call Quality Call Quality Analyst call center Executive BPO

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Job Description

We are looking for Call Quality Analyst for call center process,

Job role will be to listen to the calls of the agents and implement training and guide the agents.

Person will be responsible for following pre designed call pattern & should score agents on the same.

He/She will also be responsible in guiding agents to follow proper call scripts & monitor the same.

Preferred Indsutry Domestic BPO Process
  • Experience1 - 3 Years
  • No. of Openings1
  • EducationHigher Secondary
  • RoleCall Quality Analyst
  • Industry TypeManufacturing / Production / Quality
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office
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