Call Quality Analyst

  • icon job experience 1 - 2 Years
  • icon job opening 1 Openings
  • icon salary 2.5-3.5 Lac/Yr
  • icon job location Gurgaon
  • Face-to-Face interview Face-to-Face interview

Job Description

1) Monitor inbound and outbound calls and emails.

2) Performs call monitoring and provides trend data, quality reports, and feedback to the operation team.

3) Participates in the design of call/email monitoring formats and quality

standards.

4) Perform other duties as assigned.
  • Experience

    1 - 2 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Call Quality Analyst

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Vaani Infosystem

Vaani Infosystems Private Limited is a Private incorporated on 27 October 2020. It is classified as Non-govt company and is registered at Registrar of Companies, Kanpur. Its authorized share capital is Rs. 500,000 and its paid up capital is Rs. 200,000. It is inolved in Business activities n.e.c.
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