Call Quality Analyst

Auspro Services Pvt Ltd

Quality Analyst Voice

1) Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.

2) Compile and analyze statistical data.

3) Listen to agent calls and give feedback

4) Ensure all quality parameters are met

5) Publish Quality reports on timely basis

6) Draft quality assurance policies and procedures.

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  B.Com, Diploma, Higher Secondary, M.B.A/PGDM, Any Bachelor Degree, Post Graduate Diploma

• Role

  Call Quality Analyst

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office