Call Centre Executive

KneeXpert

Roles & Responsibilities:

• Shall be responsible for handling inbound & outbound calls, briefing about product, queries and their resolution, and overall customer satisfaction.

• Efficient training of team

• Routine progress reporting to management

Capable of taking input of issues and their redressal thereof.

• Maintaining records of transactions and interactions

• Assuring appropriate and timely follow-ups wherever required

• Grievance handling and redressal

• Capable of giving and taking the desired output from the team

• To Coordinate with different departments to resolved queries to respective departments for accurate redressal.

Skills Required:

• Active listening

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• Regional Language ((Preferred)

Education

• UG: Graduation Required

• PG: Post Graduation Preferred

• Doctorate: Not Required

Interested candidates can mail their CV's at or WhatsApp on

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Call Centre Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office