Call Centre Executive

KneeXpert

Roles & Responsibilities:

Shall be responsible for handling inbound & outbound calls, briefing about product, queries and their resolution, and overall customer satisfaction.

Efficient training of team

Routine progress reporting to management

Capable of taking input of issues and their redressal thereof.

Maintaining records of transactions and interactions

Assuring appropriate and timely follow-ups wherever required

Grievance handling and redressal

Capable of giving and taking the desired output from the team

To Coordinate with different departments to resolved queries to respective departments for accurate redressal.

Skills Required:

Active listening

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Regional Language ((Preferred)

Education

UG: Graduation Required

PG: Post Graduation Preferred

Doctorate: Not Required

Interested candidates can mail their CV's at or WhatsApp on

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Call Centre Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office