Call Centre Executive

Ganesh Diagnostic & Imagine Centre Pvt. Ltd.

3 - 5 Years
2 Openings
1.8-4.0 Lac/Yr
Delhi
Face-to-Face interview

Key Skills

Sales Marketing Consultant Sales Exacutive Call Centre Executive

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Job Description

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Requirements and skills

Previous experience in a customer support role

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

High school degree

Experience
3 - 5 Years
No. of Openings
2
Education
B.A, B.Arch, B.B.A
Role
Call Centre Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Ganesh Diagnostic & Imagine Centre Pvt. Ltd.

Ganesh Diagnostic and Imaging Centre Pvt. Ltd. has been active in the business for quite some time. Back in 2001, famed radiologist Dr. Ravin Sharma laid the foundations of this organization after his father, Ganesh Chand Sharma. From humble beginnings, our growth and expansion has become a significant ride of many things. Now, we are seen as one of the best medical services provider around, resolving issues and problems in a robust and highly effective way all across the board.