Call Center Trainer

Job Description

Designation:-Call Center Trainer

Location:-Nagpur

Shift:-Night Shift

Gender:-Female

Timing:-9:00 PM-6:30 AM

Experience:-2 Years in an International Call Centre

Job responsibilities:-

Training new hires and existing for enhancing communication skills, soft skills, phone etiquette, customer service.

Executing training tasks/assignments on short notice.

Delivering and contributing towards process improvement.

To prepare lesson plans/training modules.

Providing feedback to enhance agent performance.

Analyse the Coaching / Training needs of the agents & support them in delivery.

Facilities:-Pick and Drop, Dinner and Breakfast

Interview Details:

Timing: -1:00 PM to 6:00 PM

Interview Days: - Monday to Saturday

Company Address: - 2nd floor, 6 Vasant Vihar, WHC Road, Shankar Nagar, Nagpur, Maharashtra .
  • Experience

    2 - 6 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Call Center Trainer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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