Call Center Manager

CHANDIGARH GROUP OF COLLEGES

7 - 12 Years
1 Openings
7.0-9.0 Lac/Yr
Greater Mohali
Face-to-Face interview

Key Skills

International Call Center International BPO People Management Call Center Operations

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Job Description

Chandigarh Group of Colleges Landran is hiring for the position of Call Center Manager. We are looking for a candidate with a minimum of 7 years of experience in BPO, inbound and outbound processes. Any graduate or post-graduate degree is required.

As the Call Center Manager, you will be responsible for data analysis, data and lead allocation, data maintenance, research and development of lead management systems and calling software, making required reports related to the team, and monitoring assigned targets. Additionally, you will be responsible for planning manpower to answer the maximum number of calls in real-time. Knowledge of LMS and NPF software is essential for this position.

Experience
7 - 12 Years
No. of Openings
1
Education
Any Bachelor Degree, Post Graduate Diploma
Role
Call Center Manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About CHANDIGARH GROUP OF COLLEGES

Chandigarh Group of Colleges, Landran Campus is having urgent requirement for Admissions Executive.

The main Job Responsibilities are as follows:

*Represent the college both on- and off-campus to prospective students, parents, secondary school counselors, coaching center and other individuals or organizations involved in the college admission process.
*Brochure Distribution.
*Counsel prospective applicants on the admissions process and opportunities at the college.
*One-on-one admissions counseling is an important responsibility of this position. Admissions counseling occurs primarily by in-person appointments, phone calls and emails.
*To implement planned marketing activities.

Skills / Attributes:

Result Oriented (Confident and Drives effective closure)
Computer experience and knowledge (MIS, word, internet)
Excellent and fluent communication skills
Warm, enthusiastic, positive and pleasing personality is desirable.
Candidate must have own Conveyance and Laptop..