Call Center Executive

Key Skills

Voice Process

Job Description

Handling inbound calls related to policies.

Follow up with the internal team for Pre-Auth cases.

Convincing customers related to claims.

Provide Claim & Pre-Auth status to customers and hospitals.

Update daily tracker to escalation team.

Guide the customer about claims procedures.

Providing information related to corporate and individual policies.
  • Experience

    0 - 1 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, Secondary School, Advanced/Higher Diploma, Any Bachelor Degree

  • Role

    Call Center Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Vidal health TPA

Vidal Health Insurance TPA Pvt Ltd was established in March 2002 with the mission to provide top quality TPA services to Health Insurance policyholders and be the most preferred TPA in India. We are licensed by IRDA (Insurance Regulatory & Development Authority - License No. 016) and have been empanelled by leading insurance companies, both public sector and private, across different regions of the country.
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