Job Description

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify donors’ needs, clarify information, research every issue and provide solutions and/or alternatives

Build sustainable relationships and engage donors by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets

Solve problems of donors,
  • Experience

    0 - 1 Years

  • No. of Openings

    77

  • Education

    Higher Secondary

  • Role

    Call Center Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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