Call Center Executive

First Secret Pvt. Ltd.

The ideal candidate possesses a passion for sales and an innovative ability to convert leads into sales and aid in creating company growth.

Your day-to-day responsibilities are:

• Strong phone and verbal communication skills along with active listening

• Manage inbound and outbound calls in a timely manner

• Follow communication “scripts” when handling sales

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

• Seize opportunities to upsell products when they arise

• Keep records of all conversations in our call center database in a comprehensible way

• Improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets

• Customer focus and adaptability to different personality types

• Ability to multi-task, set priorities and manage time effectively

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Higher Secondary

• Role

  Call Center Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home