BPO Hindi Marathi Call Center

VJ Consultant

1 Years
100 Openings
Not Disclosed
Posted 3 days ago
Telephonic interview
Anantapur - Chittoor - East Godavari - Guntur - Krishna

Key Skills

English Typing Typing Basic Computer Skills

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Job Description

Responsibilities:

1. Answering incoming customer calls in a professional manner

2. Resolving customer inquiries and complaints in a timely and efficient manner

3. Providing information about products and services to customers

4. Maintaining customer satisfaction through excellent service

5. Updating customer information in the database

6. Escalating unresolved issues to the appropriate department

7. Meeting call quota and quality standards

8. Handling incoming and outgoing calls effectively

Skills:

1. Excellent communication skills in English