Call Center Executive (female Candidates Only)

  • icon job experience 0 - 2 Years
  • icon job opening 2 Openings
  • icon salary 2.0-3.3 Lac/Yr
  • icon job location Undri Pune
  • Face-to-Face interview Face-to-Face interview

Job Description

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Write JD for Need two call center employees for Nyati Group Mohmadwadi location.

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Should be able to spk English and Hindi fluently

Age upto 28 yrs

Holidays working, weekly off permitted

Nyati Group - Call Center Representative (Mohmadwadi, Pune)

About Us:

Nyati Group is a leading organization with a strong presence in [Industry]. We are committed to providing excellent customer service and are looking for passionate individuals to join our growing team.

About the Role:

We are seeking two enthusiastic and results-oriented individuals to join our call center team at our Mohmadwadi, Pune location. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries promptly and efficiently.

Responsibilities:

Answer inbound calls from customers in a timely and professional manner.

Provide accurate and helpful information to customers regarding our products and services.

Resolve customer complaints and inquiries efficiently and courteously.

Upsell and cross-sell products and services to customers where appropriate.

Maintain accurate records of customer interactions.

Meet and exceed daily call volume and sales targets.

Contribute to a positive and supportive team environment.

Qualifications:

Excellent communication and interpersonal skills, both written and verbal.

Fluency in English and Hindi languages is mandatory.

Ability to handle multiple tasks simultaneously and prioritize effectively.

Strong problem-solving and decision-making skills.

Ability to work independently and as part of a team.

Positive and enthusiastic attitude with a strong commitment to customer service.

Age upto 28 years.

Benefits:

Competitive salary and benefits package.
  • Experience

    0 - 2 Years

  • No. of Openings

    2

  • Education

    Higher Secondary

  • Role

    Call Center Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Nyati Group

One of the most trusted names in the Pune real estate industry, the Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks.
Read More...
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