CCE For Finance Company in (Udyog Vihar PH-3,Gurugram)

Capital Placement Services

1 - 4 Years
10 Openings
1.5-2.5 Lac/Yr
Gurgaon
Face-to-Face interview

Key Skills

Cce CA Call Center Executive Sales Customer Support Engineer Customer Services Walk in

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Job Description

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Requirements and skills

Previous experience in a customer support role

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Ability to multitask, set priorities and manage time effectively

Experience
1 - 4 Years
No. of Openings
10
Education
Any Bachelor Degree
Role
Call Center Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Capital Placement Services

Capital Placement Services is a Gurgaon based Placement Consultancy that specializes in providing Placement Services, Manpower Recruitment, HR Consultancy, Placement Consultancy and Staffing Solutions. We have our own large computerized database of candidates across the various functional streams. We can do an exact search based on your requirements and come up with candidates who best meet your job description. We have a team of experienced professionals who do all the preliminary screening. We contact and interview candidates regarding their interest and suitability. Only after we are satisfied we send them for an interview to you. If necessary we also do an informal reference check of the candidate who are shortlisted.