Call Analyser

Sourceone

0 - 2 Years
50 Openings
0.8-1.0 Lac/Yr
Pune
Face-to-Face interview

Key Skills

Good English Communication Call Analyzer Call Quality Call Analyst

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Job Description

Job Title Call Analyzer & Transcriber

Department BPO Location Pune

Job Type Full-Time, Fresher and Experienced can apply.

Number of Openings 50

Shift Timings Rotational Between – 4:30 PM IST to 11:30 AM IST (US Shift)

Work Experience 0-2 yrs

Mandatory Skills

(Must have Skills) Good Written and Verbal communication

Good understanding of American accent

Job Description:

• Call Analyzer & Transcribers are responsible for transcribing and summarizing calls as per the process requirement.

• Performs call monitoring to meet the quality parameters.

• Take up the responsibility for the assigned task.

• Keep on asking for reviews and feedback from your peers.

• Reporting back to Supervisors daily.

• Ensuring quality work is delivered within defined timelines.

• Perform other duties as assigned.

Education Qualification: HSC/ Graduation/Undergraduate

Compensation Details: Max ₹16k/ month

Notice Period: Immediate.

Work Mode: WORK FROM OFFICE

Experience
0 - 2 Years
No. of Openings
50
Education
B.A, B.Arch, B.Com, Any Doctorate Degree, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Post Graduate Diploma, Vocational Course
Role
Call Analyzer
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Sourceone

At SourceOne, Our Mission since day one has been to harness the power of the network of our customers, partners and employees. We started with a singular vision we call Network Computing, which is built on a simple idea: the larger the Network becomes, the stronger it is. That is why we foster an environment of inclusion: every unique perspective and set of experiences makes the Network stronger. Our goal is to put that strength to work for you, connecting you to opportunities, people, ideas and potential that can only live in an open and inclusive workplace.