Duties & Responsibilities:
Financial:
? Supervise an individual outlet.
? Maximize Café sales performance and drive profits.
? Sales forecasting and apportioning targets across teams.
? Assuring the Timely & Accurate indent is placed for the café.
? Wastage control measures.
Timely forecast of the stock in order to ensure the smooth operation of the cafe.
HR/ L&D Management:
? Motivating the team to ensure the sales target in met.
? Grievance handling & solving issues.
? Ensure the Training Certification of team members.
Process Indicators:
? Ensuring all the documentation related to the café is done on time (Sales Reports/ Café Registers).
? Ensuring the Quality Audits done on day to day basis.
? Integrity cost controllable & Waste Management.
Customer orientation:
? Ensure all the Customer complaints are resolved.
? Analysis of Customer database complaints & drive the footfall in the cafes.
? Ensuring the Training norms are met.
? Ensuring 90% score in the Management Visit Report.
Experience
3 - 6 Years
No. of Openings
13
Education
Bachelor of Hotel Management, Diploma, Any Bachelor Degree
Role
Cafe Manager
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office