Overview:
We are seeking a dynamic and experienced Cafe Manager to oversee the daily operations of our bustling cafe. The ideal candidate should possess strong leadership qualities, exceptional customer service skills, and a passion for the hospitality industry. If you thrive in a fast-paced environment and have a knack for increasing sales and footfall, we encourage you to apply.
Responsibilities:
Managing Cafe Operations: Oversee the daily functioning of the cafe to ensure smooth operations and excellent customer service.
Taking Orders: Personally handle customer orders during peak hours and ensure accuracy and efficiency in service.
Staff Management: Recruit, train, and supervise cafe staff members. Delegate tasks and ensure adherence to company policies and standards.
Inventory Management: Monitor and maintain adequate stock levels of raw materials, ingredients, and supplies. Place orders as needed to avoid shortages.
Daily Updates: Compile and report daily sales figures, expenses, and other relevant operational data to senior management.
Customer Engagement: Implement strategies to enhance customer experience and satisfaction. Address customer inquiries, feedback, and complaints promptly and professionally.
Sales and Promotion: Develop and execute promotional activities and initiatives to increase sales and attract more customers to the cafe.
Health and Safety Compliance: Ensure adherence to health, safety, and sanitation guidelines. Maintain cleanliness and hygiene standards throughout the cafe.
2 - 8 Years
1 Openings
1.8-2.3 Lac/Yr
Face-to-Face interview
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